“you” mean any person mentioning any data to us or the site.
Data protection is very necessary while using any website and hence it is a great matter of trust. We
use only your name and additional information like email addresses and your residential address to
which the product will be delivered. We don’t collect unwanted information and store only relevant
details with us.
We keep your basic details only till it is required by law or as it is relevant for the purpose it is
required. If you are using our website without providing any detail, then your use will be anonymous
and we can’t identify you will have an account with us.
Data that we read, collect or store
We shall collect your personal details like name, address, gender, phone number, email address, etc.
while you are using our service. We use this data to place your order so that it can be delivered to
you at the correct address.
We don’t read the payment details like bank account number, card details, and other data related to
payment on our site. The payment page is encrypted to lose any unauthorized access or loss. We
need this information to go ahead with your order on our site. Also, we use these details when the
product is going to deliver at your address.
We may pass your details like name, address, phone number, and necessary details to deliver your
product at the right time. Also, we may use your data in order to manage the website, know
payment status, detect any fraud or any kind of abuse, send you details relevant to the site, or in
case we have some queries.
Your order details are stored with us that you can know by log in to your account on the site. Here,
you can check all the details related to your HaveLock account. You will have access to manage your
order at our online portal. You need to reset the password for your account or connect with us if you
lose access to your HaveLock account.
We neither pass your personal information nor sell it to any third party without your permission. We
clearly understand that your privacy is important. Your privacy and important data is secured and
protected with a security device on our site.
We may send you newsletters, SMS, emails to keep you update with our latest items. If you would
not like to receive this information, then click the “unsubscribe” link in any email. Kindly note that
unsubscribing on any one platform doesn’t unsubscribe on another platform.
this for your convenience only. This read your e-mail address to add our product in the cart without
giving the login details. If you are using our services continuously then we shall consider that you are
We use certain tools and software to maintain the security of a user. This makes difficult for a hacker
to hack your account or to see any detail of your account. We recommend you not to save the card
details in your account if you are suspicious of any activity within your account. We maintain
physical, electronic, and procedural safeguards in the connection with the storage of your personal
details. We are not responsible for any unauthorized access to your account by a third person.
any time without giving any prior notice.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example —
While placing order if you wants to place prepaid order you will have several options and while placing order these partner may store your data except confidential. If you have any queries & doubt please contact us via contact us page.